Privacy policy

This section is designed to provide our clients with safety and protection in purchasing any products available at us-cigs.biz. Privacy Policy clarifies and sums up the main points about the way the information is gathered from our customers, how it is used and protected. This process is carried out online and thanks to our Customer Service and Tech Support personnel. The information obtained is protected and is not sold or traded to third parties.

The Type of Information Collected

At Us-Cigs.biz we are very upfront about collecting information from our customers at the time of registration and ordering. Over the course of registration and order placing, we ask for your name, address and phone number as well as shipping and product preferences, and payment card information. Anybody from 21 years of age in the US and 18 in EU is welcome to purchase our products at Us-Cigs.biz.

Use Of Information Collected

The information collected is used for the purpose of providing the best services possible, as well as notifying the customers about promotions and new brands and different services. The information obtained is by no means used to create profiles of the customers of ours.Keeping your personal financial information private is vitally important to us. We do not store your credit card numbers.User Information collected by the Website will not be transfered to any outside parties.

Up-to-Date Personal Information

One’s personal information must be as accurate and current as possible in order for us to provide the best service possible. Therefore, the customer is encouraged to contact the Customer Service operators in case any inaccuracies are noticed or any important information is missing. Once such information is noted and supplied, the update will be made. If one’s personal information is desired to be deleted from the website, the request shall be sent to Customer Service and they will delete it immediately.

Data Storage and Security

Us-Cigs.biz protects personal information and privacy of its customers, utilizing all kinds of top-notch technological features, such as SSL encryption, secure servers, security protocols, firewalls, password encryption and other technologies, providing security and safety to its customers.

Your European privacy rights

For European residents only. We collect and process personal information about you only where we have a legal basis for doing so under applicable data protection law, including under the GDPR. The legal bases will depend on the purpose we process your personal information for. This means we collect and use your personal information only where:

  • We need it to provide the services, including to operate the Site, provide customer support and personalized features and to protect the safety and security of the Site;
  • It satisfies a legitimate interest (which is not overridden by your rights and interests), such as for research and development, to market and promote the Site and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose;
  • We need to process your personal information to comply with a legal obligation. However even if you have consented to our use of your personal information for a specific purpose, you will have the right to change it and at any time later.

We may use your email address to send you newsletter or marketing emails. We will ask for your consent in line with the applicable law when you first provide your personal information. You can opt out by following the unsubscribe instructions included in these emails, or you can contact us using the Contact Us page on our Site. In certain circumstances, you have rights under the GDPR in relation to your personal information. These data privacy rights do not apply to our store where we process your personal information as a data processor on behalf of our clients. Where this is the case, any request to exercise your European data privacy rights should be directed to our client (i.e. the data controller).

  • Request access to your personal information. You may have the right to request access to any personal information we hold about you as well as related information, including the purposes for processing the personal information, recipients or categories of recipients with whom the personal information has been shared, where possible, period the personal information will be stored for, the source of the personal information, and the existence of any automated decision making.
  • Request correction of your personal information. You may have the right to obtain the rectification of any inaccurate personal information we hold about you without undue delay.
  • Request erasure of your personal information. You may have the right to request deleting your data.
  • Request restriction of processing your personal information. You may have the right to prevent or restrict processing of your personal information.
  • Request transfer of your personal information. You may have the right to request transferring of your personal information directly to a third party where it is technically feasible.